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Wikileaks details router vulnerabilities

Wikileaks details router vulnerabilities

When we write about how antivirus software isn’t enough to keep you safe from malware, it’s not just scare tactics. There are so many ways hackers can break into your system that antivirus solutions will never catch. For a real-world example, look no further than the router exploit kit recently leaked from the CIA. The […]

Microsoft Power BI and Office 365 analytics

Microsoft Power BI and Office 365 analytics

As machine learning, digital storage, and analytics software get more advanced, data is becoming more valuable than ever. Even businesses that don’t rely on data to operate are starting to find ways to get more value out of their information. Microsoft’s newest platform is an excellent example of that — and it’s free! What is […]

5 ways to ensure the Cloud’s affordability

5 ways to ensure the Cloud’s affordability

Cloud computing saves businesses a considerable amount of money, which explains its rise in popularity over the years. What many business owners fail to realize is that there are hidden costs associated with Cloud services. And while they might seem insignificant at first, they can add up to a staggering amount if left unchecked. Minimize […]

Why businesses need a UPS

Why businesses need a UPS

Power outages caused by utility failure, accidents, and natural disasters such as storms, flooding, or earthquakes are inevitable. There’s very little you can do to prevent any of these from happening, but you can avoid the consequences to your business by using an Uninterruptible Power Supply (UPS). What is an uninterruptible power supply? An uninterruptible […]

Common misunderstandings about containers

Common misunderstandings about containers

Business owners barely had time to acquaint themselves with virtualization before the next trend stormed onto the scene. Although container and virtualization applications both allow users to divvy up software and hardware more efficiently, containers have many advantages over virtualized machines. There are a number of misunderstandings though, and it’s time to set the record […]

Keyboard shortcuts in Windows 10

Keyboard shortcuts in Windows 10

It’s undeniable that keyboard shortcuts can activate computer commands faster than dragging a touchpad or a mouse. To that end, if you’re using Windows 10, there are a couple new keyboard shortcuts worth trying. Windows Snapping If you’ve never used Windows Snapping, you’re missing out on one of Windows 10’s key features. Previously known as […]

6 more Office 365 productivity tricks

6 more Office 365 productivity tricks

By now, you’re probably familiar with popular Office 365 productivity features like Skype for Business, and real-time collaboration in Word, Excel, and PowerPoint. You might even remember a few time-saving keyboard shortcuts that will make your Office 365 experience a lot smoother. But even after all that, there’s still much to learn about Office 365. […]

Tips to enhance your on-hold messages

Tips to enhance your on-hold messages

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction. […]

Marketing your SMB with Pinterest

Marketing your SMB with Pinterest

Last October, Pinterest launched its first paid advertising service, “Promoted Pins,” which is geared toward large enterprises. Recently, a similar product named “DIY Promoted Pins” was released for small- and medium-sized businesses. This shows how popular social media has become in helping to establish an online presence for your business, and here are some tips […]

Basic PC fixes are costing you money

Basic PC fixes are costing you money

When your employees seek your IT security staff’s help to fix their personal computer (PC) problems, it’s often perceived as a productive use of everyone’s time. After all, employees must have working computers and IT professionals are expected to resolve any technology issues. What doesn’t get acknowledged, however, is that instead of troubleshooting technical problems, […]